TERMS AND CONDITIONS OF SERVICE
TERMS OF SALE
The goods and services covered by these general terms and conditions are offered for sale by GALLINARI ALBERTO, VAT No. 03656690983, with registered office in Italy, Corso Martiri della Libertà 25, 25122 Brescia, e-mail info@albertogallinari.it.
On www.albertogallinari.com only products bearing the ALBERTO GALLINARI trademark and purchased and manufactured directly by GALLINARI ALBERTO are offered for sale.
These terms of sale are valid exclusively between the company GALLINARI ALBERTO and any person who makes online purchases on the website www.albertogallinari.com. These terms may be subject to changes and the date of publication on the website corresponds to the date of entry into force.
Trademarks, logos and any distinctive signs belong to GALLINARI ALBERTO and it is forbidden to use them, including reproduction on other websites, by unauthorised third parties.
GALLINARI ALBERTO designs and sells handcrafted jewellery. In some cases, the product delivered may differ slightly from the photographic representation on the site; therefore, the images contained therein are for illustrative purposes only.
These terms and conditions govern purchases made on the website www.albertogallinari.com, in accordance with Part III, Title III, Chapter I of the Italian Consumer Code, Legislative Decree 206/2005 as amended by Legislative Decree 21/2014 and by Legislative Decree 70/2003 on electronic commerce.
ART. 1 – ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF SALE
Before proceeding with the purchase of GALLINARI ALBERTO products according to the methods set out in these general terms and conditions and indicated on the website www.albertogallinari.com, the customer expressly declares to have carefully read and fully accepted the content of these general terms and conditions, as well as to have read all the information provided during the purchase procedure. GALLINARI ALBERTO invites you to keep a copy of these general terms and conditions of sale, which form an integral part of any purchase order and sales contract for the products marketed on the website www.albertogallinari.com.
ART. 2 – DEFINITIONS
Site: the website www.albertogallinari.com
Seller: GALLINARI ALBERTO, registered with the Brescia Companies Register on 07/12/2016, VAT No. 03656690983, with registered office in Italy, Corso Martiri della Libertà 45, 25122 Brescia, e-mail info@albertogallinari.it;
Customer: any natural or legal person who makes a purchase on the website, accepting the general terms and conditions of sale;
Order form: the form completed by the customer to purchase the products offered for sale on the website;
Purchase order: the order placed by the customer containing the product details, generated by the system following confirmation of successful payment.
Customised products: products with specific characteristics indicated by the customer;
Price: the amount paid by the customer to the seller upon conclusion of the contract;
Contract: distance contract for movable goods offered for sale on the website under these general terms and conditions.
ART. 3 – METHODS OF ENTERING INTO AND CONCLUDING THE CONTRACT
The customer may purchase the products displayed on the website www.albertogallinari.com. The essential characteristics of the products are presented on the website within each product sheet. Any product modified on request is non-refundable. The images and colours of the products offered for sale on www.albertogallinari.com may, however, not correspond exactly to the actual items due to the Internet browser and monitor used.
To conclude the purchase contract for one or more products on www.albertogallinari.com, the customer must fill in the order form in electronic format and send it to GALLINARI ALBERTO by electronic means, following the relevant instructions.
The customer is required to check the accuracy of the data entered and is responsible for their truthfulness.
All purchase orders must be fully and correctly completed in all parts and must contain precise identification of the products ordered, the customer's data and the place of delivery. The purchase order constitutes the customer's contractual proposal made online.
Before confirming their order, the customer undertakes to read the general terms and conditions of sale and to accept them by ticking the appropriate box.
The customer will receive an order confirmation e-mail at the address provided in the order form, as well as an on-screen summary of the purchase order.
The order confirmation sent by GALLINARI ALBERTO to the customer at the indicated e-mail address confirms the order details and constitutes acceptance of the contractual proposal. The order confirmation by GALLINARI ALBERTO will only take place after payment for the products specified in the purchase order has been received. The contract is considered concluded and binding for both parties when the purchase order confirmation is sent to the customer. The order confirmation will contain a summary of the order, including details of the order, the essential characteristics of the product ordered, the product price, the amount of shipping costs, the delivery address, the time within which the seller undertakes to deliver the product, and a link to print and/or save a copy of these contract terms and conditions. If the data provided by the customer are incomplete, incorrect or do not provide sufficient guarantees of solvency, the seller will not be able to process the purchase order.
ART. 4 – METHOD OF CONTRACT STORAGE
Pursuant to Article 12 of Legislative Decree 70/2003, GALLINARI ALBERTO informs the customer that every order sent is stored in digital form on servers owned by GALLINARI ALBERTO in accordance with confidentiality and security criteria. For any communication or request for clarification, the customer may contact the seller using the contact details provided. E-mail: info@albertogallinari.it
ART. 5 – PRODUCT AVAILABILITY
Product availability refers to the actual availability at the time the customer places the order. Any lack of availability of the product will be communicated to the customer promptly and in any case within 30 days from the day following the transmission of the order. If the order form has already been sent and payment has been made, GALLINARI ALBERTO will refund the customer any amounts already paid.
ART. 6 – PRICES AND METHODS OF PAYMENT
Prices are expressed in euros and include value added tax (VAT).
The purchase price will also include shipping costs, the amount of which will be indicated before payment is made.
The customer accepts the seller’s right to change prices at any time; however, the product will be invoiced on the basis of the prices indicated on the site at the time of the order and shown in the order confirmation sent to the customer.
Payment must be made at the time the order is placed, using the credit cards indicated in the order form, or via PayPal or CartaSi payment methods. Financial information (for example, credit/debit card number or expiry date) will be sent, via encrypted protocol, to PayPal or CartaSi, which provide remote electronic payment services, without any third party having access to such information in any way. This information will not be used by GALLINARI ALBERTO except to complete procedures related to the purchase and to issue any refunds, or where it is necessary to prevent or report fraud to the police in connection with transactions on www.albertogallinari.com.
If the bank notifies GALLINARI ALBERTO of any irregularity relating to the card used, the seller will cancel the order.
In the event that the customer exercises the right of withdrawal (governed by Art. 9 of these terms of sale), GALLINARI ALBERTO will credit the refund within a reasonable time from the date on which it became aware of the withdrawal. In the event of withdrawal, GALLINARI ALBERTO will not be required to refund any additional costs. GALLINARI ALBERTO reserves the right to withhold the refund until it has received the goods and verified their integrity.
ART. 7 – DELIVERY TIMES AND METHODS
GALLINARI ALBERTO will deliver to the customer the products selected and ordered using the methods indicated in the order confirmation referred to in Art. 3 of these terms of sale, through trusted shippers and/or couriers. The various methods, times and costs of shipping will be clearly indicated on the site at the time of purchase. The delivery times indicated on the site at the time of purchase are purely indicative, and the methods and timing of contact with the customer – prior to delivery or after the first delivery attempt – will depend on the courier chosen by the seller in relation to the specific order to be delivered.
Delivery will be made to the address indicated by the customer at the end of the purchase process on the site. When placing the order on the site, the customer undertakes to check that the information provided is correct and complete. Any obstacle or particular condition relating to access to the indicated address that could prevent or make delivery more difficult must be communicated by the customer.
The tax documentation is made available, from the date of shipment of the product, in the reserved area of the site accessible to the customer using their login credentials.
If the supplier is unable to ship the product ordered within the time requested by the customer, the customer will be promptly notified by e-mail or telephone. In such a case, the customer may request a refund of the price paid or agree on a different delivery date.
At the time of delivery, the customer must check that the number of packages delivered corresponds to the number indicated in the courier’s accompanying document and that the packaging is intact, not damaged, wet or otherwise altered. Once the courier’s transport document has been signed, the customer can no longer raise any objection regarding the quantity or quality of what has been received.
For deliveries to be made to airports, hotels, tourist resorts, campsites, schools, universities, hospitals, nursing homes, churches, cemeteries and, in general, all places where it is not possible to deliver the product directly to the recipient and it must necessarily be left with the staff in charge, delivery will be considered properly completed with the signature and the name of the staff member entrusted with receipt of the delivery.
The customer may check the status of the purchase order via the website or by contacting GALLINARI ALBERTO directly.
ART. 8 – LIABILITY
GALLINARI ALBERTO accepts no liability for disruptions due to force majeure or unforeseeable events, including malfunctions or failures of the internet network, or disruptions attributable to the courier, in the event that it is unable to fulfil the order within the time established by the contract. The description of each item on the site is for information purposes only, has no contractual value, and the seller cannot be held liable in the event of unavailability of one or more products. GALLINARI ALBERTO shall not be liable for any damages, losses or costs incurred by the customer as a result of non-performance of the contract for reasons not attributable to the seller, the customer being entitled only to the full refund of the price paid.
ART. 9 – RIGHT OF WITHDRAWAL
In accordance with applicable law, if the contracting customer is a consumer (meaning any natural person acting for purposes unrelated to their business or professional activity, if any), they have the right to withdraw from the contract entered into on the site, without any penalty and without specifying the reason, within 14 days from the date of purchase or receipt of the product purchased. Please note that during sales periods, no refunds will be possible.
To exercise the right of withdrawal, the customer may return the product to any GALLINARI ALBERTO store in Italy, provided this is done within 14 days from the date of delivery of the product. In such case, they must present a copy of the purchase invoice and the product. Alternatively, they may exercise the right of withdrawal by sending a written communication to the e-mail address info@albertogallinari.it, indicating the order number, the e-mail used when ordering, the full name, address and a telephone number. For this communication, the customer may use the withdrawal form provided (download the form). The product must be returned no later than 14 days from the date of confirmation sent by the seller following the communication of the decision to withdraw, and must be delivered to the GALLINARI ALBERTO store indicated by the customer. In the case of shipment, the date of delivery to the post office or courier will be considered as proof between the parties. The shipping costs for returning the product shall be borne by the customer.
The right of withdrawal is subject to the following conditions: products must be returned in their entirety, must not have been used and/or damaged and must be in the same condition in which they were delivered; they must be returned in their original packaging and shipped to the seller in a single shipment. GALLINARI ALBERTO reserves the right not to accept products from the same order that are returned and shipped at different times.
If the right of withdrawal is exercised in accordance with the above conditions, the seller will refund the amounts paid by the customer within 30 days from receipt of the product.
The right of withdrawal, in accordance with Article 59 of the Italian Consumer Code, is excluded for the supply of goods made to the consumer’s specifications or clearly personalised.
ART. 10 – CANCELLATION / RIGHT TO REVOKE THE ORDER
An order may be cancelled up to 4 working days before the desired delivery date by sending a written communication to the e-mail address info@albertogallinari.it indicating the order number, the e-mail used when ordering, the full name, address and a telephone number.
A cancellation after the aforementioned deadline may only be accepted in exceptional cases and at the seller’s discretion, and the refund of the order value will not be guaranteed.
ART. 11 – PRIVACY
The customer may obtain information on the processing of their personal data by consulting the Privacy Policy.
The customer is also invited to read the General Terms of Use as they contain important information on the processing of users’ personal data and on the security systems adopted.
For any other information on the Privacy Policy of GALLINARI ALBERTO, the customer may send requests to the following e-mail address: info@albertogallinari.it or to the address of the Seller’s registered office: GALLINARI ALBERTO, Corso Martiri della Libertà 25, 25122 Brescia, Italy.
ART. 12 – APPLICABLE LAW AND JURISDICTION
These General Terms and Conditions of Sale are governed by Italian law, and in particular by Legislative Decree 6 September 2005 No. 206 (Consumer Code), with specific reference to the rules on distance contracts, and by Legislative Decree 9 April 2003 No. 70 on certain aspects of electronic commerce.
By entering into the contract, the parties agree that any dispute that cannot be settled amicably shall be submitted to the exclusive jurisdiction of the court of the place of residence or domicile of the customer if the customer is a consumer and is resident or domiciled in Italy. In all other cases, the court of Brescia shall have exclusive jurisdiction.
In any case, it is possible to voluntarily resort to mediation procedures under Legislative Decree 28/2010 to resolve any disputes arising from the interpretation and performance of the contract.
PRIVACY POLICY
Welcome to our website (www.albertogallinari.com). Please read our Privacy Policy carefully, as it applies both when you access the website and decide simply to browse and use its services without purchasing any product, and when you access www.albertogallinari.com, decide to browse, use its services and purchase products. Please also read, if you have not already done so, the General Terms of Use of www.albertogallinari.com, as they contain important information regarding privacy and the security systems adopted by the website. www.albertogallinari.com is managed and maintained by: GALLINARI ALBERTO. GALLINARI ALBERTO, VAT No. 03656690983. The registered office of GALLINARI ALBERTO is in Italy, Brescia, Corso Martiri della Libertà 25.
Our policy
Legislative Decree 196 of 30 June 2003 (Personal Data Protection Code) provides for the protection of individuals and other subjects with regard to the processing of personal data. According to this legislation, data processing will be based on principles of correctness, lawfulness, transparency and protection of your privacy and rights. GALLINARI ALBERTO respects the right of its users to be informed about the collection and other processing operations of their personal data. When processing data that may, directly or indirectly, identify you personally, we seek to observe a principle of strict necessity. For this reason, we have configured www.albertogallinari.com so that the use of your personal data is kept to a minimum and in such a way as to exclude processing when the purposes in individual cases can be achieved using anonymous data (for example, in market research aimed at improving services) or using other methods which allow the data subject to be identified only where necessary or at the request of public authorities or the police (for example, with regard to traffic data, the time spent on the website or your IP address). Decisions regarding the purposes and methods of processing your personal data and the tools used, including security measures, are the responsibility of GALLINARI ALBERTO, as controller of the personal data of users of www.albertogallinari.com under Legislative Decree 30 June 2003 No. 196 (Privacy Code). This Privacy Policy provides you with all the information needed to understand how we collect and use information that identifies users of www.albertogallinari.com. For any further information on our Privacy Policy, you can send requests to the following e-mail address: info@albertogallinari.it.
Who processes your personal data, how and for what purposes
IDENTIFICATION DETAILS OF THE CONTROLLER AND MANAGER:
GALLINARI ALBERTO (VAT No. 03656690983), in the person of its legal representative pro tempore, with registered office in Brescia, Corso Martiri della Libertà 25, is the controller of the personal data of users of www.albertogallinari.com; it decides on the purposes and methods of data processing and on the tools to be used, including those relating to security.
PURPOSES OF PROCESSING:
Your personal data are collected and processed by GALLINARI ALBERTO for purposes strictly related to the use of the website, its services and the purchase of products via the website. Your personal data may also be used in other processing operations, however always in terms compatible with such purposes. In particular, your personal data may be processed for the following purposes:
– to register the data necessary for the operational management and fulfilment of your online purchase order and for sending the newsletter by e-mail, where expressly requested;
– to provide customer care services and to give you information about the services of www.albertogallinari.com and the purchase of products on www.albertogallinari.com;
– in the context of purchase processes on www.albertogallinari.com, we collect your personal data (such as personal details, e-mail address, postal address, credit card and bank details, telephone number) via the order form for the sale of products on www.albertogallinari.com;
– in the context of requests for technical support services, we collect your personal data to provide you with information regarding browsing issues, browser compatibility and the viewing or loading of web pages on www.albertogallinari.com;
– in the context of creating your Wish List, we process your data in order to personalise the purchasing services for products on www.albertogallinari.com.
Your personal data are mainly processed in electronic form and, in some cases, in paper form (for example, when processing is necessary to prevent fraud on www.albertogallinari.com).
Your personal data will be stored in a form that allows your identification for the time strictly necessary for the purpose for which the data were collected and subsequently processed, and in any case within the limits of the law. To ensure that your personal data are always accurate, up to date, relevant and complete, please notify us of any changes at the following e-mail address: info@albertogallinari.it.
Your personal data will not be communicated to third parties for purposes not permitted by law or without your express consent.
In addition to companies acting as data processors, your data may also be made available to third parties, independent controllers, for purposes related to the provision of the services requested by the user (for example, for transactions relating to purchases). For details in this regard, please refer to paragraph 4 below (“To whom we disclose your personal data”). You may obtain an updated list of data processors at any time by writing to the following e-mail address: info@albertogallinari.it.
Furthermore, your data may be communicated to the police or judicial authorities, in accordance with the law and upon formal request by such authorities, for example in connection with anti-fraud services on www.albertogallinari.com. In all such cases, your consent is not required.
Your personal data will not be transferred abroad to countries outside the European Union that do not ensure adequate levels of personal protection. If it is necessary to provide you with services or to conclude a contract with GALLINARI ALBERTO for the purchase of products, we ensure that any transfer of your personal data to countries outside the European Union that do not provide adequate levels of protection will only be carried out after specific contracts have been concluded between GALLINARI ALBERTO and such parties, containing appropriate safeguards for the protection of your personal data, in accordance with applicable law.
We inform you that GALLINARI ALBERTO processes its users’ personal data only for purposes strictly connected to the provision of services on www.albertogallinari.com, to the conclusion of contracts for the sale of products and, with your consent, to inform you of new commercial initiatives closely related to the activities and services of the website.
GALLINARI ALBERTO processes your personal data for direct marketing purposes, including by e-mail, only with your consent.
The purposes for which your personal data are processed will, in any case, be specified from time to time in the information statement that GALLINARI ALBERTO presents to the user on the page where personal data are requested.
It may happen that GALLINARI ALBERTO processes personal data of third parties communicated directly by its users to GALLINARI ALBERTO, for example when the user has purchased a product to be delivered to a friend, or when the person paying for the product is different from the one to whom the product is delivered, or when the user wishes to recommend a service or product on www.albertogallinari.com to a friend. In all such cases, please ensure that you obtain the consent of the person to whom the data refer before communicating them to GALLINARI ALBERTO, and inform them about this Privacy Policy, since you will be the only person responsible for the communication of information and data relating to third parties, without them having expressly requested it, and for their misuse or use contrary to the law. In any event, GALLINARI ALBERTO, within the limits prescribed by law, will fulfil its disclosure obligations towards the reported user and, where necessary, will request their express consent upon registration of the relevant personal data in its records.
What happens if you do not provide your personal data to GALLINARI ALBERTO
Providing your personal data to GALLINARI ALBERTO, in particular your personal details, e-mail address, postal address, credit/debit card and bank details and telephone number, and in general all data necessary for the operational management and fulfilment of your online purchase order, is necessary for the conclusion of the contract for the purchase of products on www.albertogallinari.com. Failure to provide such data is mandatory, and any refusal will make it impossible for GALLINARI ALBERTO to process and fulfil your purchase order.
Some of this data may, on the other hand, be essential for the provision of other services on the website at your request or to comply with legal or regulatory obligations. Refusal to provide certain data to GALLINARI ALBERTO for such purposes may result in the impossibility of performing the contract for the purchase of products on www.albertogallinari.com or of providing other services available on www.albertogallinari.com – such as, for example, providing customer care services, sending the newsletter, using the Wish List, or sharing an item with a friend – or of correctly complying with legal and regulatory obligations. Failure to provide data may, therefore, depending on the case, constitute a legitimate and justified reason for not performing the contract for the purchase of products on www.albertogallinari.com or for not providing the services through www.albertogallinari.com.
Providing additional data to GALLINARI ALBERTO, other than those required for legal or contractual obligations or to provide specific services on request, is optional and does not entail any consequences for the use of the website and its services or for the purchase of products on www.albertogallinari.com.
Depending on the circumstances and where necessary, we will duly inform you each time whether the communication of your personal data to GALLINARI ALBERTO is mandatory or optional.
Processing will be carried out using manual and automated systems designed to store, manage and transmit the data themselves, using logic strictly related to the purposes indicated, on the basis of the data in our possession and with your commitment to promptly communicate any corrections, additions and/or updates. In any case, processing is carried out using logic strictly related to the purposes indicated above and in such a way as to ensure the security and confidentiality of the data.
To whom we disclose your personal data
Personal data, both mandatory and optional, strictly necessary for each type of processing, may be communicated by GALLINARI ALBERTO:
– to all subjects who are entitled to access such data by virtue of legal provisions;
– to our collaborators, employees, suppliers, within the scope of their respective duties and/or any contractual obligations with them, relating to commercial relations with the data subjects;
– to all natural and/or legal persons, public and/or private (legal, administrative, tax consultancy firms, Chambers of Commerce, Labour Offices, etc.) when the communication is necessary or functional to the performance of our activities in the ways and for the purposes described above;
– to banking institutions for the management of payments and receipts arising from the performance of contracts.
Data will not be communicated, sold or otherwise transferred to other third parties, without users having been previously informed and, where required by law, having given their consent.
How we collect your data on www.albertogallinari.com
GALLINARI ALBERTO collects personal data and other information directly from its users as part of the online registration process on www.albertogallinari.com or when order forms are sent to purchase products on the website in order to finalise e-commerce transactions. These data are processed by GALLINARI ALBERTO within the limits and for the purposes stated in the information notice presented to the user in the specific data collection section, including possible communication to third parties for purposes instrumental to the provision of the service requested by the user.
GALLINARI ALBERTO reserves the right to delete the accounts of registered users and all related data if illicit content is detected, content harmful to the image of GALLINARI ALBERTO and/or its products or those of third parties, or offensive content, or content promoting illegal, defamatory, pornographic activities, inciting violence, or promoting discrimination based on race, sex, religion or sexual orientation.
Security measures
We have adopted security measures to minimise the risks of destruction or loss, even accidental, of the data themselves, of unauthorised access or of processing not permitted or not in accordance with the purposes of collection indicated in our Privacy Policy. However, GALLINARI ALBERTO cannot guarantee its users that the measures adopted for the security of the website and the transmission of data and information on www.albertogallinari.com limit or exclude any risk of unauthorised access or data leakage. We advise you to ensure that your computer is equipped with adequate software tools to protect data transmission over the network, both incoming and outgoing (such as updated antivirus systems), and that your Internet service provider has adopted appropriate measures for the security of data transmission over the network (such as firewalls and anti-spam filters).
Opt-in/Opt-out
GALLINARI ALBERTO also uses your personal data to send advertising material and direct marketing or other commercial communications, including by e-mail: if the advertising concerns products similar to those you have already purchased, GALLINARI ALBERTO may send it to your e-mail address even without your express consent, provided you have not refused such use when providing your e-mail address or afterwards (Art. 130, paragraph 4, Legislative Decree 196/2003). However, your free and express consent will be required to lawfully send you advertising e-mails relating to products different in kind from those you have already purchased. Likewise, GALLINARI ALBERTO may process your data without your consent in order to provide you with the services you have voluntarily requested (such as sending the Newsletter). Whenever your consent is necessary, we will inform you in advance and give you the opportunity to grant or deny your consent to the use of your personal data for such purposes, including your e-mail address, by ticking appropriate checkboxes.
We wish to inform you that GALLINARI ALBERTO may also process your personal data without your consent in some cases provided for by law, such as when this is necessary to fulfil a legal obligation or to perform obligations arising from contracts with users (for example, if you have purchased products on www.albertogallinari.com or requested specific services via our website).
In any event, we wish to inform you that GALLINARI ALBERTO guarantees its users the right, at any time and without having to provide reasons, to object to future communications related to the use of specific services upon request.
Your right of access to data and other rights
You are always entitled to obtain confirmation from GALLINARI ALBERTO of the existence or otherwise of personal data concerning you, even if not yet recorded, and the communication of such data in an intelligible form. You have the right to obtain information from GALLINARI ALBERTO about the origin of your personal data; the purposes and methods of processing; the logic applied in case of processing carried out with the aid of electronic means; the identity of the controller and data processors; the entities or categories of entities to whom the personal data may be communicated or who may become aware of the data in their capacity as data processors or persons in charge of processing. Some of this information is contained in our Privacy Policy; to learn more, you can send an e-mail to info@albertogallinari.it.
You always have the right to obtain from GALLINARI ALBERTO:
– the updating, rectification or, where you have an interest, integration of your personal data;
– the erasure, anonymisation or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they were collected or subsequently processed;
– confirmation that the operations referred to above have been notified, also as regards their content, to the entities to whom the data were communicated or disseminated, except where this proves impossible or involves a manifestly disproportionate effort compared with the right being protected.
You have the right to object, in whole or in part:
– on legitimate grounds, to the processing of personal data concerning you, even where relevant to the purpose of the collection;
– to the processing of personal data concerning you for the purpose of sending advertising material or direct marketing or for carrying out market research or commercial communication.
You may freely and at any time exercise your rights, within the limits of the law, by sending a request to GALLINARI ALBERTO at the address info@albertogallinari.it, to which we will respond appropriately.
Links to other websites
GALLINARI ALBERTO does not control or monitor such third-party websites or their contents. GALLINARI ALBERTO cannot be held responsible for the content of such sites or the rules they adopt regarding your privacy and the processing of your personal data while browsing. Therefore, please pay attention when connecting to these websites through links on our website and carefully read their terms of use and privacy policies. The Privacy Policy of www.albertogallinari.com does not apply to third-party websites, nor is GALLINARI ALBERTO in any way responsible for the privacy policies applied by such websites. www.albertogallinari.com provides links to these websites solely to facilitate users in their search and navigation and to enable hyperlinking to other sites on the Internet. The activation of links does not imply any recommendation or indication by GALLINARI ALBERTO for accessing and browsing these sites, nor any guarantee regarding their content, services or goods provided or sold to Internet users.
Contacts
If you wish to receive more information on how GALLINARI ALBERTO processes your personal data, please write an e-mail to the following address: info@albertogallinari.it. To learn about your rights and stay updated on the regulations protecting individuals with regard to the processing of personal data, we recommend you visit the website of the Italian Data Protection Authority at www.garanteprivacy.it.
Applicable law
This Privacy Policy is governed by Italian law and in particular by the Personal Data Protection Code (Legislative Decree 30 June 2003 No. 196), which regulates the processing of personal data – including those held abroad – carried out by anyone who is resident or has their registered office in Italy or uses instruments located in Italy.
The Code ensures that personal data is processed in compliance with fundamental rights and freedoms, as well as the dignity of the data subject, with particular reference to confidentiality, personal identity and the right to protection of personal data.
Changes and updates to the Privacy Policy of www.albertogallinari.com
GALLINARI ALBERTO may modify or simply update, in whole or in part, the Privacy Policy of www.albertogallinari.com, including in consideration of changes in laws or regulations governing this matter and protecting your rights. Changes and updates to the Privacy Policy of www.albertogallinari.com will be notified to users on the homepage of www.albertogallinari.com as soon as they are adopted and will be binding as soon as they are published on the website in this section. Therefore, please access this section regularly to check for the publication of the most recent and updated Privacy Policy of www.albertogallinari.com.
Trademarks, Designs, Copyright and Other Intellectual Property Rights
This website and any materials contained therein, such as, by way of example but not limited to, texts, drawings, images, graphic material, illustrations, photographs, animations, music, video, audio, audiovisual works, trademarks, designs, logos, software and any other content, are protected by trademark, design, copyright, licences, trade or industrial secrets or other rights, and are the exclusive property of GALLINARI ALBERTO, the sole and legitimate holder.
GALLINARI ALBERTO respects the intellectual property rights of others and expects users to do the same.
Any and all use not previously authorised by GALLINARI ALBERTO of the distinctive signs (including trademarks, domain names, designs, etc.) contained on this site is strictly prohibited and constitutes a violation of the exclusive rights of GALLINARI ALBERTO and therefore an unlawful act punishable by law.
In particular, it is strictly forbidden to use the signs present here within platforms, forums, social networks, blogs, websites, as keywords, as part of domain names, links, in deep linking, in-line linking, framing, HTML commands or keywords, etc.
All rights reserved.
COOKIE POLICY
GALLINARI ALBERTO – www.albertogallinari.com – uses automatic data collection systems such as cookies. A cookie is a device that is transmitted to the user’s hard disk; it does not contain understandable information but makes it possible to associate the user with personal information (such as, for example, in the case of collecting the user’s IP address and other information relating to time spent on the website or preferences expressed by the user when choosing services offered on the site and products purchased via the service offered) provided by the user on www.albertogallinari.com. This information and data are collected directly and automatically by the website as part of its normal operation. This information and data are then processed anonymously and in aggregate form for commercial purposes and to optimise the services of www.albertogallinari.com to the needs and preferences of website users. We have set up cookies for country selection, catalogue browsing, online product purchasing and, in general, the provision of services reserved for registered users.
As you may know, each Internet browser allows the deletion of cookies after each session. The Internet browser contains instructions on how to carry out these deletion procedures. Please consult it. Acceptance of automatic data collection procedures and the use of cookies are necessary for the use of the website and its services, including the purchase of products. If you have activated the cookie deletion procedure, GALLINARI ALBERTO cannot guarantee the full display of some web pages or the provision of certain services such as, for example, storing and displaying, within web pages, the products you have selected during the online purchase process. Cookies are placed by our server and no one can access the information contained in them. This information and data are collected directly and automatically by the website as part of its operation. This information and data are then processed anonymously and in aggregate form for commercial purposes and for optimising the services of www.albertogallinari.com to the needs and preferences of website users.
RIGHT OF WITHDRAWAL (ART. 9)
In accordance with applicable law, if the contracting customer is a consumer (meaning any natural person acting for purposes unrelated to their business or professional activity, if any), they have the right to withdraw from the contract concluded on the site, without any penalty and without specifying the reason, within 14 days from the date of purchase or receipt of the product purchased.
To exercise the right of withdrawal, the customer may return the product to the registered office of GALLINARI ALBERTO at Corso Martiri della Libertà 25, 25122 Brescia (BS), Italy, provided this is done within 14 days from the date of delivery of the product. In such case, the customer must present a copy of the purchase invoice and the product. Alternatively, they may exercise the right of withdrawal by sending a written communication to the e-mail address info@albertogallinari.it, indicating the order number, the e-mail used when ordering, the full name, address and a telephone number. For this communication, the customer may use the withdrawal form provided (download the form). The product must be returned no later than 14 days from the date of confirmation sent by the seller following the communication of the decision to withdraw, and must be delivered to the GALLINARI ALBERTO store indicated by the customer. In the case of shipment, the date of delivery to the post office or courier will be considered as proof between the parties. The shipping costs for returning the product shall be borne by the customer.
The right of withdrawal is subject to the following conditions: products must be returned in their entirety, must not have been used and/or damaged and must be in the same condition in which they were delivered; they must be returned in their original packaging and shipped to the seller in a single shipment. GALLINARI ALBERTO reserves the right not to accept products from the same order that are returned and shipped at different times.
If the right of withdrawal is exercised in accordance with the above conditions, the seller will refund the amounts paid by the customer within 30 days from receipt of the product.
The right of withdrawal, in accordance with Article 59 of the Italian Consumer Code, is excluded for the supply of goods made to the consumer’s specifications or clearly personalised.
ART. 10 – CANCELLATION / RIGHT TO REVOKE THE ORDER
An order may be cancelled up to 4 working days before the desired delivery date by sending a written communication to the e-mail address info@albertogallinari.it indicating the order number, the e-mail used when ordering, the full name, address and a telephone number.
A cancellation after the aforementioned deadline may be accepted only in exceptional cases and at the seller’s discretion, and the refund of the order value will not be guaranteed.
